Our Service
DetailerWeb provides a fully managed website subscription service designed specifically for mobile car detailing businesses. DetailerWeb operates as a Website-as-a-Service (WaaS) provider. This is not a one-time website purchase.
Service Includes
- Website design and setup
- Hosting and maintenance
- Security updates
- Ongoing website updates (based on selected plan)
- Email-based customer support
Subscription & Billing
- All plans are billed monthly in advance
- There is no setup fee
- Subscriptions automatically renew each month unless cancelled
- Payments are non-refundable once a billing cycle begins
Payment Failure
- A reminder will be sent upon failed payment
- A 7-day grace period may apply
- After the grace period, your website may be temporarily suspended
DetailerWeb does not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Plan Changes
Requests to upgrade or downgrade your plan will take effect at the start of your next billing cycle. No prorated adjustments are made mid-cycle.
Cancellation Policy
You may cancel your subscription at any time by emailing support@detailerweb.com. Cancellation takes effect at the end of your current billing cycle.
- No long-term contracts
- No cancellation penalties
- No refunds for unused time within a billing period
- Full website backup within 7 business days
- You own your website files outright
- Free to host anywhere after cancellation
You retain full ownership of all content you provided to DetailerWeb — including your logo, images, business information, and written copy.
Onboarding & Content Delivery
DetailerWeb will deliver your website within 48 business hours of receiving all required content from you. Required content includes your logo, service descriptions, service area, images, and any other business information requested during onboarding.
If a client fails to provide the required content within 7 days of signing up, the 48-hour launch timeline is no longer guaranteed. DetailerWeb will not be held responsible for delays caused by the client’s failure to submit content in a timely manner.
Ownership & Intellectual Property
All websites built by DetailerWeb are created using proprietary templates, systems, and infrastructure owned by DetailerWeb. This is a managed subscription service, not a website asset purchase.
DetailerWeb Retains
- Website source files and templates
- Design frameworks and systems
- Backend structure and hosting infrastructure
You Retain Full Ownership Of
Domain Policy
Clients on eligible plans who receive a free domain registration retain ownership of that domain for the remainder of the one-year term upon cancellation or plan change. After expiration, the client is solely responsible for renewing and managing the domain. DetailerWeb holds no claim to the domain after registration.
Support Policy
All support requests must be submitted via email to support@detailerweb.com.
- Response time: Within 24 business hours
- Standard updates: Typically completed within 2–3 business days
- Scope of updates depends on your selected plan
Major redesigns or custom development are not included unless agreed separately in writing.
Client Responsibilities
By subscribing, clients agree to:
- Provide accurate and complete business information
- Submit requested content in a timely manner
- Ensure compliance with local, state, and federal laws
- Use the website for lawful business purposes only
Service Limitations
While DetailerWeb implements best practices in website structure and optimization, we do not guarantee:
- Specific revenue results
- Search engine rankings or Google positions
- Lead volume or booking rates
- Business growth outcomes
Limitation of Liability
To the maximum extent permitted by applicable law, DetailerWeb’s total liability to any client for any claim arising out of or related to this agreement shall not exceed the total amount paid by the client to DetailerWeb in the 30 days immediately preceding the claim.
DetailerWeb shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of revenue, loss of business, or loss of data.
Suspension or Termination
DetailerWeb reserves the right to suspend or terminate services if:
- Payment remains unpaid beyond the grace period
- The website is used for illegal or harmful activities
- These Terms of Service are violated
Force Majeure
DetailerWeb shall not be held liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to server outages, third-party hosting failures, internet disruptions, or natural disasters. In such cases, DetailerWeb will make reasonable efforts to restore services as quickly as possible.
Dispute Resolution
In the event of a dispute, both parties agree to first attempt resolution through direct, private communication with DetailerWeb administration at support@detailerweb.com.
This agreement is governed by the laws of the Commonwealth of Virginia, United States. Any unresolved disputes shall be subject to the jurisdiction of the courts of Virginia.
Updates to Terms
DetailerWeb may update these Terms of Service at any time. Clients will be notified of material changes via email. Continued use of services after notification constitutes acceptance of the updated terms.
Privacy Policy Reference
Your use of DetailerWeb services is also governed by our Privacy Policy, available at detailerweb.com/privacy. By subscribing, you agree to the collection and use of your information as described in the Privacy Policy.
Contact Information
For questions regarding these terms, please reach out:
We typically respond within 24 business hours.